Outsourced Exit Interviews, Stay Surveys, Leadership Assessments and so much more.
Losing an employee is already a difficult and costly event – but does the whole ordeal also have to be so uncomfortable for everyone involved? Even the most tactful HR managers dread employee exit interviews. How do you balance a conversation that needs to be both diplomatic and productive? Small companies might get so little meaningful information from interviews and surveys that they begin skipping the process altogether. Or, they might conduct interviews in good faith, only to get shrugs or hollow responses once the key questions roll around. Expertly administered employee exit surveys can cut through the nonsense and give you the critical details you need (in writing!) to make worthwhile improvements in your workplace. Collect meaningful data, act on what you’ve learned, and start turning the negatives of employee turnover into positives. Make sharing information hassle-free. One of the best ways to take advantage of employee exit survey results is to learn more about why that employee decided that it was time to leave. Getting to the heart of the issue doesn’t have to be a struggle. With a well-worded survey, your employee will freely share the information in a way that’s specially designed to be easy and comfortable. You can finally ask the questions that your HR department rather wouldn’t. Identify the most common complaints. While the in-person interview has its place in any exit process, it simply can’t compare to a brilliant survey in terms of aggregating data and revealing trends. With each departing employee’s exit survey you can begin to identify trends within every answer, and nailing down common complaints could help your company improve processes, training, and morale. If the same topic appears in multiple exit surveys, the common complaint will need to be addressed – and no one will have a doubt about it. Use newfound insights to make the right choices. Executives at small and medium-sized companies often struggle to take a step back and evaluate organizational strengths and weaknesses. The data from an excellent employee exit survey will not only make strengths and weaknesses evident, it will also compare data against benchmarks for relevant contextualization. A partner like HSD Metrics can offer the expertise you need to take action and turn around your turnover concerns. If your company wants to learn more about its efficiency through employee exit surveys, HSD Metrics’ ExitRight® employee exit interview outsourcing can help to get you answers and save you time. To learn more about ExitRight and its many benefits for your company, contact HSD Metrics today.
Hiring a new employee can be exciting and nerve-wracking. Searching for the right candidate can take time and onboarding new hires can be expensive, but finding the right fit is essential to their success at your company. With the help of onboarding surveys, you can learn a lot about your recruiting, hiring, and onboarding processes directly from the people who have just experienced it: your new hires. How can conducting onboarding surveys for new hires benefit your company? Learn more about your recruiting and onboarding processes. Each new hire has a unique insight into the recruiting and onboarding processes. It is important to take advantage of this insight soon after they have completed their necessary training and onboarding for the company. Onboarding surveys ask specific questions about the new hire’s perception of the recruiting, interviewing, hiring, and onboarding experience. As a company, these insights are essential to improving processes in the future. You can also find out a lot about the recruiting process — how they became interested in your company, how long the process took, what the interview process was like, and much more. This information can help you to streamline your recruiting processes. Improve new hire training and team integration efforts. Joining a new team or company can be intimidating for any new hire. But, with the correct training processes and a team dedicated to making the integration process relatively seamless, the new hire will be more likely to feel comfortable and succeed. Onboarding surveys give new hires an opportunity to reflect on the entire process and their time at the company so far and offer suggestions on how to improve training or to resolve issues that they may be having within the department before it becomes a larger problem. Measure long-term employee satisfaction. Regularly surveying new hires and others within your company helps you to measure employee satisfaction throughout their time at your company. This information can help you to identify aspects of the company that need improvement, areas where more training is necessary and pinpoint employee successes and frustrations. If you think that your company could benefit from conducting new hire onboarding surveys, contact HSD Metrics today to learn more about our On-Boarding Feedback surveys. We work with you to design surveys that are customized for your business, with questions about your unique hiring and business practices.https://hsdclone.wfcstaging.com/startoffright/
Your organization’s internal human resources team has a lot on its plate. It can be difficult to coordinate consistent and efficient organizational surveys for all of your employees and also be able to share actionable items for improvement. A great way to get the answers that you’re looking for is to work with an employee survey company. Here are some of the advantages: Customized Surveys When you choose to work with an employee survey company, like HSD Metrics, you can rest assured that your needs as a company will come first. Surveys are developed to get answers from your employees and, to do that, the questions are customized to fit your business practices and processes. No two companies are exactly the same, so no two organizational surveys should be the same. The purpose of any survey is to produce results and provide your company with valuable information, and the only way to do that effectively is to customize the survey to you. Actionable Results Conducting surveys is great, but without actionable results, there is no point in taking time out of your employees’ day. With the help of an employee survey company, you will receive actionable results that are designed to help you determine the best action plan for continued growth and improvement. After surveys are conducted, results are delivered in clear and comprehensive summaries that require no interpretation. The results should provide you with a complete breakdown of what to do next for the good of your organization. Flawless Execution Most of the time, survey execution can be the most difficult part of obtaining employee feedback. It can be hard to ensure that surveys are correctly and completely filled out by each employee. An employee survey company allows you to forget about execution internally and hand it off to the provider. This makes survey distribution and execution simple and efficient. HSD Metrics is an employee survey company with a number of surveys to meet the needs of your organization. Our comprehensive survey offerings help you to learn more about your employees and company from a variety of sources, including new hires, long-term employees, and those who have decided to leave your company. With the help of ExitRight®, ReferenceRight®, our new hire surveys, and employee engagement surveys, your organization can begin to learn much more about the processes and practices that need to be improved for continued success. To learn more about our many survey services, contact HSD Metrics today. We offer new hire, stay, and exit interview platforms that can help your business improve employee engagement, as well as employee experience and retention.
Employee retention is something that each and every organization strives for. Hiring new employees can be a long, expensive and stressful process and companies with high employee turnover are stuck in a constant cycle of searching for candidates, interviewing and hiring. Establishing employee retention strategies can be a great way to ensure that your employees are getting the most out of their time with your organization and that you aren’t required to search for new talent each month. Consider implementing one of these successful employee retention strategies at your company: 1. Hire Qualified Talent Hiring is a large part of employee retention. Often, hiring tends to depend on personality first and skills second. While it is hard to look past someone’s personality after meeting them, focusing on their skills and qualifications can lead to longer employment time. HSD Metrics®’ ReferenceRight® can help you to check each candidate’s references prior to the interview process to get a fuller picture of his or her on-the-job performance and make the best decision. 2. Track Retention Trends Keep your employees happy and engaged in their position by tracking retention trends within your organization and learning from them. Many companies make the mistake of forgetting to track any retention trends within the organization. Retention trends could yield insight into the management/staff relationship, work/life balance, training methods, and much more. If you are interested in tracking employee retention trends, consider ExitRight® Employee Exit Interview Outsourcing from HSD Metrics. These surveys offer employers benchmarks and analytics based on each outgoing employee’s interview. 3. Identify Stressors For many employees, the decision to leave a position at any organization is one that takes a great deal of thought and consideration. When they are thinking about leaving, they consider all of the stressors in their position—hard deadlines, long hours, micromanaging managers, etc. SurveyRight® Employee Engagement Surveys from HSD Metrics can provide insights into a wide range of organizational health factors, helping to make you aware of these stressors and think through how you can work to eliminate or lessen their effects on your employees. Employee retention strategies can help to change the atmosphere and culture at your organization. If you are interested in learning more about the survey-guided, fact-based data gathered by HSD Metrics, please contact us today for additional information about our various surveys and custom capabilities.
Staff satisfaction is essential to a healthy and thriving workplace. If your employees are energized and excited to go to work each day, they will be motivated to put their best foot forward throughout the workweek. However, for employers and internal HR departments, satisfaction can be a difficult thing to measure. With the help of a staff satisfaction survey, your organization can identify the areas of your business that need attention or overhauling to make employees’ workplace experience a more enjoyable one. There are a number of ways to improve overall employee satisfaction, including a few that may be small, but can make a huge impact on your organization. 1. Continuous Communication The success and happiness of your employees have a lot to do with feeling like they are an important part of your organization. Staying in contact with them and letting them know more about things happening with the company, good or bad, can be a great way to improve overall satisfaction. Continuous communication company-wide, as well as within teams or departments, keeps everyone updated on news, issues, and internal happenings. 2. Professional Development Possibilities Often, when employers think about professional development possibilities, they immediately think about the financial investment that usually comes with these opportunities. But, professional development can be more than classes and conferences. Offer employees the opportunity to learn new skills within the company or to receive formal training on new processes. 3. Decrease Commute Stress Since the majority of the workforce drives to work or relies on public transportation to get to the office, decreasing commute stress can be extremely helpful. If employees know they will be reprimanded for getting to the office after the beginning of the workday because of traffic or other things out of their control, they are often distracted the rest of the day. If possible, let employees know that being late because of traffic is not a reason to stress out. For organizations interested in learning more about their staffs’ attitudes, it may be time to invest in a staff satisfaction survey. With the help of HSD Metrics® and our many organizational surveys, you can learn more about your organization to increase retention, employee satisfaction, and much more. Contact us today to learn more.
Employee reference checking is often the last step in the hiring process. In some companies, it is seen as a formality, while others view it as an absolute necessity. It can be a touchy subject. It can reveal everything or absolutely nothing. Many employers are often hesitant to provide negative information on former employees for legal reasons. And, oftentimes it’s difficult to get information from a candidate’s current employer. Jay Goltz, serial entrepreneur and New York Times Blogger, discusses these and other issues that arise with employee reference checking, but makes an important call to action that they are not a waste of time when done properly. Goltz makes the point that by the time an employer is checking references, he or she often knows what information is needed and can steer the conversation toward gathering that information. If you don’t know the right questions to ask, it’s hard to get the maximum benefit from a reference check. That’s where HSD Metrics can help. A strategic and well thought out employee reference checking process can reveal invaluable information about a candidate’s potential. HSD Metric’s ReferenceRight® Electronic References provide real information that will allow you to make an informed hiring decision. Here are the top five benefits of utilizing HSD Metrics ReferenceRight® Electronic References for your employee reference checks.
1. You choose the references you want your potential hire to provide. The candidate receives an email and must provide the required information for given contacts.
2. Our process is highly confidential. Prospective employees complete a liability release, which allows their previous supervisors and co-workers to provide totally honest reviews without fear of ramifications.
3. Well-designed and open-ended questions mean honest answers about a candidate’s competencies and job performance.
4. It’s quick, easy, and convenient. Using web-based solutions, your HR department, applicants and references have 24/7 access to information. Instead of spending days making repeated phone calls and tracking down references, contacts can fill out the online questionnaire at their convenience – normally in one to two days.
5. Using HSD Metrics’ solutions saves both time and money. It takes time to make reference checks, and references may not always call you back or provide the information you need. Our surveys provide you with valuable information, so you can make the right hire the first time around, instead of going through the process of costly re-hires.
Learn more about the HSD Metrics ReferenceRight® process and contact us today to hear how we can help your business make good, smart hires through better employee reference checking.
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